We have appointments available for booking in advance, and appointments that can be booked on the day. If a same day appointment is required we ask that you ring on the day you are available to take a telephone call from a clinician. The telephone lines open at 8.15am.The Practice acknowledges that lines may be busy at that time so it is possible to ring throughout the day to see if there is any appointments free.
If you require an appointment with one of our practice nurse team we will endeavor to offer one within 24 hours. Our nurse consultants are qualified to prescribe medication and refer patients for certain conditions.
Patients have the right to express a preference of practitioner and can request for this to be recorded in their medical notes.
Emergencies (01673 858206)
Should you have a medical emergency during surgery hours please contact the surgery immediately and the doctor will take the appropriate action.
If all appointments are fully booked we offer a telephone consultation, whereby a doctor/nurse will discuss your problem with you over the telephone and offer appropriate advice.
If you would like to receive an SMS message to remind you of your appointment please provide/update us with your mobile telephone number.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Been Off Work?
You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
Statement of Fitness for Work – ’Fit Note’
The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)